Job Title: Field Collection Officers (OG-III / OG-II)

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Organization: National Bank of Pakistan (NBP)
Locations: Faisalabad, Hyderabad, Multan, Rawalpindi
Employment Type: Contract (03 Years – Renewable based on performance)
Sector: Government

Job Overview:

National Bank of Pakistan invites applications for the post of Field Collection Officers to support its Retail and Program Lending Recovery Operations. This role involves customer visits, delinquency follow-ups, and recovery management.

Eligibility Criteria:

Educational Qualification:

  • Graduation or equivalent from an HEC-recognized institution
  • Master’s degree or relevant certifications (preferred)

Experience:

  • At least 02 years of field collection or recovery experience in retail or consumer banking

Skills & Knowledge:

  • Strong negotiation and customer handling skills
  • Ability to perform field recovery tasks and manage delinquent portfolios
  • Good command of MS Office
  • Capable of working under deadlines and managing high-volume portfolios

Key Responsibilities:

  • Visit customers and collect overdue payments
  • Track and report recovery status to central database
  • Coordinate with Legal team for delinquent account resolution
  • Maintain updated MIS and collection records
  • Recommend recovery actions to supervisors
  • Ensure compliance with NBP’s standard operating procedures

Application Procedure:

  • Apply online at: www.sidathyder.com.pk/careers
  • Applications must be submitted within 10 working days from the advertisement date
  • Only shortlisted candidates will be invited for interviews
  • No TA/DA will be admissible
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